Bear in mind that this will of course erase any custom configuration you've done to the router, including administrator passwords and IP ranges. RTFM Just to make sure you didn't miss something obvious, or maybe something not-so-obvious which is specific to your router model.įactory Reset If all else fails, just push the little red button and hold it for about 30 seconds. The most universally-compatible is usually IE. I get blank screen when connecting to router TP-Link. Some routers don't play nice with all browsers or browser extensions. Some routers can be configured to only permit administration over HTTPS, and may not have an appropriate HTTP->HTTPS redirect in place. Make sure you're using the right protocol. Use ping to verify connectivity to the IP address, and tracert to confirm there's nothing between you and the router. Also, disable Wi-Fi on your computer to ensure that your machine is actually using the hard-line connection to reach the router. So, make sure your connection is via a cable run directly from your computer to the router with nothing else in between. Some routers can be configured to not allow administration over Wi-Fi, or any other link not directly connected to the router. I tried restarting (the problem has been persisting for a while actually) i also tried using a different browser and different computers but all without luck. Use ipconfig or a similar command to find out your Gateway address, and use that IP to access your router's page. I tried to access the configuration page through Wi-Fi and through wired connection both didnt work. Although in some cases another device will be needed or removal of the Antivirus software may be needed.Make sure you're using the right IP. Sometimes the firewall or antivirus software on your computer will block access to the router, close the firewall or antivirus software can fix the issue. Input the Gateway/router IP Address into the Address bar (also called Location bar or URL bar) instead of the Search Bar. Try different web browsers or computers if possible. If you can receive reply from the TP-Link device successfully, that means the device is working fine and probably the issue is caused by your browser or firewall. Managed Switches and some Access Points do not have a DHCP Server function enabled, in this case, you will need set up a manual IP Address for your computer/device to access the management page.ġ) Refer to FAQ 838 to find the IP Address of your computerĢ) Refer to FAQ 14 and FAQ 41 to check/change the TCP/IP settings of your computerģ) Refer to FAQ 841 to check whether IP settings are correct. Most of TP-Link devices have DHCP function enabled by default, which means it will assign IP Address to your computer/device automatically. Your computer/device must have an IP from the TP-Link device to be able to access its web management page. How to connect to wireless networks on various operating systems? Some TP-Link Devices (TL-WR700N Walmart Version), (TL-WA854RE) do not have LAN port, then please connect to its wireless network (TP-LINK_XXXXXX) first to access its web interface. On some routers, you're looking for the UPnP tab on this step select Enable from that page. Make sure you're in the Internet Connection tab, and then select Yes next to Enable UPnP. The web-based management page of TP-Link devices is a built-in internal web server, it does not require internet access, but requires a physical connection between the TP-Link router and the device you are trying to log into its management page with.įor wired devices such as wired routers and switches, please plug your computer to the LAN port by cable and make sure the corresponding LAN LED Indicator lit up. Choose WANAdvanced Settings area on the left side of the page. For the customers who can’t login the web interface of TP-Link, there are a number of steps you can take, please refer to the troubleshooting flow chart as below and follow the steps:
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